We have rights to revise the price of any products anytime. In case if a product is out of stock we will mention it on the products webpage. However, if there are a lot of orders for certain products on the same day, we may run out of the stock. In this case, if you have placed orders already, we will notify you and dispatch the product when we receive new stock from our manufacturer. The colour temperature difference of some products of the same type will be about 2% to one another. These colour temperature may also be different from one group of same products to another group of the same type of products. In this case please refer to the specification sheet provided along with the products. The lumens output mentioned for each product on the specification sheet is based on the best working and test conditions. This may differ up to 10% based on the different working conditions.
In case if you request a refund for any reason, we will accept the product only if it was used in a perfect working condition and if packaging did not damage it. Any product that you are unhappy or requesting a refund for any reason must be returned within 14 days of purchase and the postage should be paid by you. Once we receive the product and find it faulty, we will make a full refund.
The company provides a product only warranty for 2 years from the date of purchase. However, there will be an exception for certain products which will be notified to you at the time of purchase. In case if an item is found faulty, it should be posted at your own cost and all the components such as lights and transformer should be included in the package for return. We will post you back a new product if the product we received from you found to be defective and the postage charge will be paid by us. Warranties are given only to the original purchaser and may not be transferred to any other party. It is a purchaser's obligation to retain the document that indicates the date of purchase.
We accept Paypal, Bank transfer and Cheque payment as well.